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Bulk Void Invoices

Invoices with a Due or Overdue status across multiple cases can now be voided in bulk from the Accounting Tab.

NOTE: You must have at least Enabled permissions to Accounting > Accounting Tab and Modify permissions to Accounting > Invoicing Tab to access the Void button.

To void multiple invoices at once:

  1. Navigate to the Accounting Tab > Invoices view.

  2. Use the checkboxes to select the invoices you wish to void. Only Due and Overdue invoices can be voided.

  3. Select the Void button above the grid.

  4. Confirm your intention by clicking the Void button on the Void Invoice message.

  5. A success banner will display and the Invoices view will refresh, removing the voided invoice(s).

  6. When the invoice is voided, it will be locked from any editing. The status will change to VOID and a "Voided" banner will display on the detail view. The Value items from the invoice will return to the "Not Invoiced" status.

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