In this step, you can review your selections for all of the selected addresses, view/print a sample, and proceed to checkout when ready.
Step 4: Review Total Cost
In this step, you can review all of the selected addresses and the corresponding services you have chosen, including the cost of each service per package and the total cost.
To make any changes, click the Back button.
Before you proceed to checkout, it is advisable to click the View/Print Sample button to see a preview of the first listed address. You can download the image or print it for your records. NOTE: The Party's Full Name [First Last] is now used instead of Last, First.
If your firm's Stamps.com Balance is lower than the Total amount shown, you will be prompted to add funds. Until this is satisfied, Proceed to Checkout will be disabled.
Click Add Funds to open the Add Funds window. Since your Stamps.com account is already linked, you can add additional funds from inside Neos. Choose between $10, $25, $50, $100, or Other (includes the amount needed to cover the current postage workflow). You can also use the "Other" field to insert a custom amount. NOTE: The amount entered in the Other field must be at least $10. Up to $500 can be entered in the "Other" field.
Click Purchase to add the selected funds. To cancel, click the X in the top right.
Click Yes to confirm the transaction. The request to add funds will be submitted to Stamps.com.
If your request is successful, the following banner will display and your updated Stamps.com balance will be refreshed at the bottom of the workflow window.
If your request is unsuccessful, it may be due to one of the following reasons:
Customer Action Required – Payment information updates needed. Please visit your Stamps.com account to continue.
System Failure – There was a problem adding funds. Please visit your Stamps.com account to add funds directly.
Rejected Due to Fraud – Purchase was rejected due to fraud. Please visit your Stamps.com account for more details.
Should funds get added to your Stamps.com account outside of Neos, click the Refresh button to see the updated balance.
Click the enabled Proceed to Checkout button to continue to Step 5 – Confirm Pay & Print.