Messages in your Inbox, Sent, Deleted, and Archived folders can be previewed using the Message Task Pane.
To preview a message in the Message Task Pane:
From the Messages tab, choose the folder that contains the message you wish to preview.
NOTE: The Message Task Pane can also be accessed from the My Messages Widget.
Select the message to display the Message Task Pane on the right side of Neos.
The Message Task Pane displays non-editable content from your message. Click the open icon
to view the full Message Details tab. Click the
icon to close the preview pane.
Message Task Pane Actions
The Message Task Pane includes actions that can be quickly performed from your current view.
Reply – Displays a Reply Message tab. The Staff who sent the message is populated in the To field. The original message is added to the Message field, preceded by dashes. The remaining fields will populate with data from the original message.
Reply to All – Displays a Reply to All Message tab. Same as Reply, except Staff from the CC field of the original message are also included in the To field.
Forward – Displays a Forwarding a Message tab. Same as Reply, except the To and CC fields are blank.
Post to Notes – Displays the Select a Note Topic to Post window. The Note Topic dropdown shows "Posted Message" by default.
Open icon – Displays the Message Details Tab.
Delete icon – Displays a Delete item(s) window. The trash can icon is only visible when the user has Delete permissions to My and/or Others' Messages.