Timer Summary Pane
The Timer Summary Pane is accessible using the ellipses button on the top navigation bar. The pane shows the active time and all open timers from different cases for a user. This menu is only available when timers exist. Timers for other open cases can only be accessed when the tab is active, however, options to stop, delete, and view the Case for other timers are available (see notes below).
The timer for the active Case will display at the top of the pane, followed by all paused and running timers in open cases. Using this pane, you can add a Description, assign a Task Code, and specify an Activity Code to the active Case timer. NOTE: The Description field will automatically populate the description of the selected Task Code. The following actions are available for the active Case timer.
Click the pause icon
to pause the timer.
Click the play icon
to resume the timer.
Click the stop icon
to stop the timer and save as a new time entry.
NOTE: Timers for open cases can be stopped while another Case is active.
Click the reset icon
to reset the timer. Confirm your selection by clicking the Reset button on the popup window. The timer will revert to 00:00:00 and start running.
Click the trash icon
to delete the timer for the active Case. Confirm your selection by clicking the Delete button on the popup window.
NOTE: Timers for open cases can be deleted while another Case is active.
If the Close All Tabs option is selected and at least one open Case has a timer, the following Delete Timers warning will display.
Click Delete to remove all timers in the open Cases and close all tabs.
Click Cancel to keep all timers and close all tabs. Timers will be paused, showing the timer of the last active Case in the header. All timers can be accessed by clicking the three dots button.
Delete Stale Timers
When the "Enable deletion of stale timers" setting is enabled in Firm Preferences > Time & Billing Tab and any timer is stopped or deleted, all timers older than the specified number of days will be automatically deleted.
All Timers
The list of all timers (paused and running) will display at the bottom of the Timer Summary Pane, showing HH:MM. All listed timers can be deleted at one time by clicking the Delete All button.
Confirm your intention on the Delete All Timers window.
When Delete is clicked, all active timers will be removed and return you to the My Timers pane where you can start a new timer.
Below each timer, Neos displays the number of paused and running timers. Click the ellipsis button to display an additional menu.
View Case - Displays the Case of the selected timer. The Timer Summary Pane will change to now show a running timer for that Case. The timer for the previous active Case will be paused.
Stop – Stops the selected timer. The Save Time Entry window will display.
Delete – Displays the Delete Timer window. When Delete is clicked, the selected timer will be deleted but keep that case open.
















