Eight new Advanced Search reports for inactive and silent cases have been added to Advanced Search as a baseline when building your own reports. These default, shared reports cannot be deleted, nor can changes be saved; however, edits can be saved as a new report. Staff can also subscribe to these reports.
Inactive Cases Reports
When running the search for any Inactive Cases report, the following columns will be present by default:
Case Number
Case Name
Case Type
Primary Staff Code
Class Code Title
Date Opened
Date of Incident
LIM Date
Last Update Time
Inactive Cases Report (30 days)
Description: Open cases that have not been updated in the last 30 days
Search For: Cases
Filters:
• If (not) > Last update time > Custom > Last > 30 > Days
• AND > Is Closed > Not Equal > True
Inactive Cases Report (60 Days)
Description: Open cases that have not been updated in the last 60 days
Search For: Cases
Filters:
• If (not) > Last update time > Custom > Last > 60 > Days
• AND > Is Closed > Not Equal > True
My Inactive Cases Report (30 days)
Description: My open cases that have not been updated in the last 30 days
Search For: Cases
Filters:
• If (not) > Last update time > Custom > Last > 30 > Days
• AND > Is Closed > Not Equal > True
• AND > Case Staff Assigned – Any > Staff > Select Staff > Equal > Current Staff
My Inactive Cases Report (60 Days)
Description: My open cases that have not been updated in the last 60 days
Search For: Cases
Filters:
• If (not) > Last update time > Custom > Last > 60 > Days
• AND > Is Closed > Not Equal > True
• AND > Case Staff Assigned – Any > Staff > Select Staff > Equal > Current Staff
Silent Cases Reports
When running the search for any Silent Cases report, the following columns will be present by default:
Case Number
Case Name
Case Type
Primary Staff Code
Class Code Title
Date Opened
Date of Incident
LIM Date
Last Note Date
Silent Case Report (30 Days)
Description: Open cases with no notes in the last 30 Days
Search For: Cases
Filters:
• If (not) > Last Note Date> Custom > Last > 30 > Days
• AND > Is Closed > Not Equal > True
Silent Case Report (60 Days)
Description: Open cases with no notes in the last 60 Days
Search For: Cases
Filters:
• If (not) > Last Note Date> Custom > Last > 60 > Days
• AND > Is Closed > Not Equal > True
My Silent Case Report (30 Days)
Description: My open cases with no notes in the last 30 days
Search For: Cases
Filters:
• If (not) > Last Note Date> Custom > Last > 30 > Days
• AND > Is Closed > Not Equal > True
• AND > Case Staff Assigned – Any > Staff > Select Staff > Equal > Current Staff
My Silent Case Report (60 Days)
Description: My open cases with no notes in the last 60 days
Search For: Cases
Filters:
• If (not) > Last Note Date> Custom > Last > 60 > Days
• AND > Is Closed > Not Equal > True
• AND > Case Staff Assigned – Any > Staff > Select Staff > Equal > Current Staff
