This article describes the procedure for saving a note to the Notes Tab in a Case Folder.
When changes have been made to the detail view of a note, click the Save Changes button to keep all changes or click the Discard button to abort all changes.
If unsaved changes exist and you attempt to navigate away from the detail view by one of the following scenarios, a warning message will display.
Clicking another Case Folder tab
Clicking the X to close the Case Folder
Click the Yes button to abort all changes and leave the current view.
Click the No button to return to your changes.