General, Emails, Phone Calls, Value Notes, NeosAI Chat, and Postage notes can be printed from the Notes tab detail view.
NOTE: You must have at least Enabled permissions to Case Folder > Notes Tab to view notes.
To print a Case Note:
In the desired Case, select the Notes tab.
From the list view, double-click the Note you wish to print or click the Details button on the preview pane.
Click the three-dot button and click the Print option or click the print icon
on the rich text menu.
A Print Preview screen will open showing the Case Name, Created Date, Staff, Topic, and note body.
Use the right pane to select print settings and click Print or Save.
