In this step, Neos will validate the address of the selected name(s) from step 1 with the USPS database. If the address is an exact match, no other validation is required and you will move directly to Step 3: Shipping Details.
Step 2: Validate Address
There are three scenarios in which an address cannot be validated.
Street Address = Invalid AND City/State/Zip = Valid – If the Address cannot be validated but the City, State, and Zip are valid, the following screen will display.
Select each invalid address from the left pane and click the radio button next to the formatted address to verify it. When finished, click the Next button to continue to Step 3: Shipping Details.
Street Address Cannot Be Verified (+ Suggested address) AND City/State/Zip = Valid – If the City, State, and Zip are valid but the Street cannot be verified, you may be presented with Suggested address options. Review the suggested options and use the radio button to select the correct address. If none match, select your Formatted Address. When selected, a green checkmark will display to the right of the Address Type label.
City/State/Zip = Invalid – If the City, State, and Zip are blank or cannot be verified, the listed address cannot be shipped to.
Click the Skip Address checkbox to omit this address from the postage list and click Next. Otherwise, close the Print Postage workflow to update this address.
NOTE: If the skipped address is the only selected address from step 1, you will be presented with the following error when attempting to configure shipping details in step 3, as there is no validated address.
Clicking Next will move you to Step 3 – Shipping Details.