This article describes how to locate your firm's migrated email message and image files in SharePoint.
For firms that have migrated to Neos, your email (.msg) and image (.dicom) files have been automatically relocated to your firm's SharePoint. These files are only accessible from within SharePoint > Clouddocs > "FirmDocuments" folder.
Inside the "MiscFiles" and "DICOM" folders will be client folders that match your firm's cases ("Case Number" for Trialworks and "LastName, FirstName – Case Number for Needles).
The FirmDocuments folder can be accessed from Neos by going to Browse Documents and selecting the Open in Sharepoint button.
Alternatively, you can navigate to the Case Documents Tab, click the three-dots button, and select the Open in SharePoint© option.
Any new email message or image files can be added into Neos and will be located in SharePoint > Clouddocs > CaseFiles > {Case Name – Case Number}.
Both email (.msg) and image files added to Neos will be visible in the List View and Folder View. These files from Neos can be opened in your browser. Emails will automatically download and can be opened as an Outlook email. Images can be opened from your browser or downloaded.
Alternatively, emails can be viewed from SharePoint in your browser and downloaded or shared at your discretion.
