This article describes the Time Tab activity within a Case.
NOTE: You must have Enabled permissions for the Case > Time Tab to filter and view activities. To access the Edit button, you must also have Modify permissions.
The Activity Feed keeps a full record of all changes to Time Tab items. The Timeline view shows a condensed listing of changes.
NOTE: When a Time entry is marked Billable and a Value Code is selected, a Value item is automatically added to the Value Tab.
Additional information can be accessed from the Grid view.
Select an activity to display full details of the action. Depending upon the Action Type and the fields that were updated, a pop-up with different options will display.
Click the View button to display a preview pane of the Time item. Click the X to close the preview pane.
Click the Edit button to display the detail view of the Time item. The detail view will also display when the arrow icon on the preview pane is clicked.