Police items can be modified either in the detail view of an individual item or in bulk from the list view.
NOTE: You must have Modify permissions to Case > Police Tab. You must have permission to Special Permissions > Update Multiple Cases to use the bulk edit feature.
It is important to review the selected field content you plan to modify before committing to any permanent changes. Changes made using the Edit feature cannot be reversed, so it is recommended to carefully review anticipated modifications prior to making a bulk change. For any questions, contact Support to guide you in this process.
To modify Police items in bulk from the list view:
Select the checkbox for the item(s) you wish to modify.
Click the Bulk Actions menu and select the Edit option.
On the Update Police(s) window, select the Fields dropdown to choose the field you wish to update.
Enter the new data into the selected field(s).
Click the Save button to assign the change to the selected Police items.
To modify a single Police item from the detail view:
From the list view, double-click the item you wish to modify.
Change desired fields as needed.
Click the Save button to save changes to the Police item.