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Sync & Access eLaw Appearances

Once an eLaw case has been associated to a Neos Case, a manual sync can be performed to add future appearances as Case Calendar events and update existing appearances since the last sync.

NOTE: You must have the eLaw Special Permission set to Enabled.

Sync Appearances

To sync eLaw appearances:

  1. Navigate to the Case Tab of the Neos Case that is added to the watchlist for the associated eLaw case.

  2. In the eLaw Watchlist section, click the Sync button.

  3. Neos will sync future appearances from eLaw. A Processing > Complete window will display in the bottom right of Neos.

  4. Future appearances will be added to the Case Calendar as Outlook events with a default Appointment Type of "Appearance (eLaw)".

  5. The event detail view shows the following fields in the Description field.

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