Frequently asked questions for using NeosAI.
Q: What is NeosAI?
A: NeosAI is a groundbreaking AI-powered enhancement to the Neos platform, revolutionizing law firms' workflows with seamless integration and unmatched efficiency. Leveraging the Azure OpenAI tech stack alongside native-built algorithms, NeosAI operates autonomously within the platform, eliminating the need for external data transfers, third-party integrations, or duplicated data entry. Its innovative orchestration layer intelligently selects the most suitable AI services, utilizing proprietary algorithms to automatically create entities, delivering a powerful and streamlined user experience.
Q: Is my data or prompts being used by AI data models for learning/training?
A: No. By design, NeosAI keeps your interactions stateless and does not use your data or prompts for training its models.
Q: Is any of my customer data or prompts accessible to other customers in Neos?
A: No. All Neos customer data and user prompts are kept private and are not accessible to any other customers within the Neos platform.
Q: Is NeosAI accessible outside of Neos?
A: No. NeosAI is accessible only to the Neos platform and Neos administrators.
Q: Is NeosAI using a variant of ChatGPT?
A: No, NeosAI does not use ChatGPT. While NeosAI leverages OpenAI's models for its generative AI capabilities, these are completely private deployments within Azure, offering extended capabilities.
Q: Is NeosAI using a general and public AI instance?
A. No. All services that NeosAI leverages are private instances of Azure OpenAI solutions deployed extensively for the Neos platform.
Q: How does NeosAI filter content that is supplied and returned from AI?
A: Legal case management content, such as descriptions of injuries from accident scenes or human anatomy in medical malpractice cases, can often be incorrectly flagged and filtered as violence or abuse. In order to maintain the information of these and other documents, NeosAI does not filter content supplied or returned from AI. It is important for the user to review the output for safety.
Q: What are my responsibilities using NeosAI?
A: Apply AI tools with human oversight, review AI-generated content, follow an AI code of conduct, and avoid using AI for violence, hate, sexual content, and self-harm.
Q: What are Assembly Software's responsibilities in providing NeosAI?
A: Protect user data, maintain transparency with data privacy policies, and clearly tag AI-enhanced data.