This article describes the process for creating a Value Transaction and then sending a Check Request to QuickBooks. Refer to Entering Value Transactions for settings that must be in place for the Check Request toggle to be accessible in Neos.
To create a check request:
Open the Value tab in the desired Neos Case.
Select the Value item or add a new Value item that needs to be paid.
Click the plus icon
to enter a new payment or adjustment transaction on the Add Transaction window. Transactions can also be added from the Value Tab List View.
• To access the Create a Check Request toggle, the Value Code of the selected Value item must be set to "Debit" in the Value Codes Mini Directory and the Amount must be greater than $0.
If the transaction is coming from a Value item with a Value Code flagged as a DTF (e.g., CASEEXP), the option to Create DTF? will be displayed. Use the slider to select whether you want a DTF item created when the transaction is saved. Only Value Code set as "Debit" have the DTF option.
NOTE: Staff that have the Turn off DTF creation Special Permission disabled cannot turn off this option in the Add Transaction window.
Click the Save button to record the transaction. To add additional transactions for this Value entry, click the Save and Add Another button. If the Create a Check Request option is selected, a new Add Transaction window will display behind the Add Check Request window.
Information from the Add Transaction window will populate the Add Check Request window. Select the appropriate QuickBooks Company, Debit Account, and Credit Account fields. The Debit Account is the bank account where the check is going. The Credit Account is the liability or expense account. Pay to the order of, Value Code, and Staff Requested are required fields.
NOTE: If preferred, the Company and Debit/Credit accounts can be selected or changed in the QB Integrator prior to posting to QuickBooks, however, these fields are mandatory in the Integrator. Account character requirements have been updated in Neos to align with QuickBooks so check requests can be created using all accounts and subaccounts that exist in QuickBooks SDK to post checks as normal.
Click Save to send the check request to the Checks Queue in the QB Integrator.
NOTE: The Value entry will be locked from editing after the full amount has been billed. Partial requests, even after a check number is posted back to Neos, will not lock the Value entry. Value entries with one or more check requests cannot be invoiced and will show the following error.
A confirmation will display in Neos when the Check Request has been created.
To open the queue and verify the check request is pending, click the Checks tab in the upper left corner of the Integrator main screen.
NOTE: Changes made to the Memo field of the Value Entry will sync to the check request "Memo" field in the QuickBooks Integrator, only if it has NOT been posted to QuickBooks.
Review Posting Neos Check/Deposit Requests to QuickBooks to learn how to post check requests to QuickBooks from the QB Integrator.