Invoices that have been shared with LawPay can be fully or partially refunded.
This article reviews the result of refunding an invoice that has been shared in Neos and created in LawPay.
To refund an invoice payment in LawPay, select the entry from the Transactions tab in LawPay. Click the Issue Refund option on the right pane.
Enter the refund amount in the following window. Full or partial amounts can be entered.
A confirmation will display in LawPay showing the entered refund amount.
The recipient will receive an email with a confirmation of the refunded transaction.
Full refunds will follow the same process in Neos as when Voiding Invoices with LawPay.
Partial refunds will display as an Adjustment in the Transaction of the Invoice Value item.
