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Create Contact From Health Insurance Card

With NeosAI, users can extract essential information from a Health Insurance Card to automatically create a Contact. Only file formats of JPEG, PNG, and PDF can be used to extract Health Insurance Card data. Once the Contact is saved, the uploaded Health Insurance Card will be added to the Documents Tab.

NOTE: Your firm must have NeosAI and Staff must have the NeosAI Special Permission set to enabled. You must also have Add permissions to Provider > Provider Tab.

To create a Contact from a health insurance card:

  1. Navigate to the Address Book in Neos.

  2. Select the + Add from file… button on the top right.

  3. Choose the Add from Health Insurance Card option.

  4. Upload the Health Insurance Card by dragging and dropping the file or clicking Browse to locate the file.

  5. When the file has been added, click the Upload button.

  6. A confirmation will display when the file has been uploaded.

  7. The image will be analyzed and extracted information will be placed into the corresponding fields of a new Contact. These fields include Full Name (First and Last), Gender, and Date of Birth.

  8. Select the Provider Role to save the new Contact. The Last Name field must also be populated to save the Contact.

  9. Click Save Changes. The image will be uploaded into the Documents Tab of the Contact and given a Document Type of "Health Insurance Card".

  10. Extracted data can be reviewed on the Document > Related Items tab.

  11. Double-click the entry to open the detail view showing all extracted fields.

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